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Be your customers’ personal tech genius.

Having access to on-demand tech support isn’t just a “nice to have” for today’s connected consumers, it’s a must have. In fact, research shows customers who don't currently purchase protection are 44% more likely to purchase a device protection plan in an app solution is included.*

And since Assurant specializes in building modular solutions that seamlessly connect, we’ve combined tech support and claims management into one digital experience called Pocket Geek. The Pocket Geek app helps you build stronger customer relationships and create new business opportunities.

*Assurant Data

 

Offer the Pocket Geek app that works for your customers.

Pocket Geek® Mobile covers phones (Android and iOS) and Pocket Geek® Home covers the entire smart home (for the entire family). Both solutions help consumers get the most out of their smart technology.

 

 

 

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App-based

Coverage at their fingertips

Easily check protection plan details, or file and track claims

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On-demand

Unlimited, one-tap tech support

Call or chat with live tech pros to troubleshoot and solve challenges instantly, supporting 100,000+ devices and counting

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24/7

Self-help when they want it

Access more than 1.5 million pieces of tech guidance including interactive, device specific tutorials, user manuals, how to videos, and more.

Additional features by app

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Ready to earn better customer reviews with premium tech support?

Reach out to learn how we've combined tech support and claims management into one digital experience.

Contact our team

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